Support Center/Task Queue Visibility

Task Queue Visibility

Monitor and manage agent tasks in real-time using the Task Queue panel in your session workspace.

Task Queue Visibility

The Task Queue panel provides real-time visibility into agent work within your sessions. Track task progress, view errors, and manage the work queue directly from your workspace.

Overview

When agents work on your project, they create tasks representing discrete units of work. The Task Queue panel displays these tasks with their current status, allowing you to:

  • Monitor work in progress
  • Identify blocked or failed tasks
  • Cancel pending tasks
  • Retry failed tasks

Task Status Types

Tasks progress through several status states:

StatusDescriptionActions Available
PendingQueued for executionCancel
RunningCurrently being processedCancel
CompletedSuccessfully finishedNone
FailedEncountered an errorRetry
CancelledManually stoppedRetry

Using the Task Queue Panel

Viewing Tasks

The panel displays:

  • Header with total task count and refresh button
  • Status badges showing counts by status (Running, Pending, Failed, Completed)
  • Task list with individual task details

Filtering by Status

Click any status badge to filter the task list:

  • Click "Running" to see only running tasks
  • Click the same badge again to clear the filter

Task Details

Each task item shows:

  • Title describing the work
  • Status badge indicating current state
  • Story ID (if linked to a user story)
  • Error message (for failed tasks)

Managing Tasks

Cancel a task:
  • Locate the pending or running task
  • Click the "X" button on the right
  • The task moves to cancelled status
  • Retry a failed task:
  • Find the failed task showing the error message
  • Click the retry (arrow) button
  • The task is re-queued as pending
  • Refresh the queue:

    Click the refresh button in the panel header to fetch the latest task status.

    Task Queue Badges

    When you have active work, compact badges appear showing:

    • Running count (blue)
    • Pending count (yellow)
    • Failed count (red)

    These badges provide at-a-glance status without opening the full panel.

    Session Scope

    By default, the Task Queue shows tasks for your active session. Tasks from other sessions in the same project are not displayed. This keeps the view focused on your current work context.

    Troubleshooting

    "Loading tasks..." persists

    Check your network connection and ensure the API is reachable. Try the refresh button.

    Tasks not updating

    Task status updates may take a moment to propagate. Click refresh to fetch the latest state.

    Failed task with no error message

    Some failures may not include detailed messages. Check the agent session logs for more context.

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