Support Center/Support Center Overview

Support Center Overview

Welcome to the Helm Support Center. Learn how to find answers, browse documentation, and get help with Helm ADE.

Support Center Overview

Welcome to the Helm Support Center! This is your central hub for finding answers, learning workflows, and getting the most out of Helm ADE.

What You'll Find Here

The Support Center contains documentation covering all aspects of Helm:

Getting Started

New to Helm? Start with these foundational articles:

  • Organization and Project Switching — Navigate between organizations and projects
  • Session Navigation — Manage agent sessions in your projects
  • Using OpenCode in Helm — Work with the embedded runtime

Workflows

Learn how to use Helm's core workflows:

  • Creating a PRD — Start with product requirements
  • PRD Lifecycle and Ownership — Track status transitions and handoffs
  • Review and Approval Workflow — Human QA and final approval

Advanced Topics

Customize and extend Helm for your team:

  • Toolkit Profiles — Configure agent rules at org or project scope
  • Toolkit Baseline and Overrides — Manage open-source toolkit sync

Finding Articles

Search

Use the search bar at the top of the Support Center to find articles by keyword. Search matches article titles, summaries, and categories.

Browse by Category

Articles are organized into categories:

CategoryDescription
Getting StartedEssential setup and navigation guides
WorkflowsStep-by-step process documentation
AdvancedConfiguration and customization topics

Filter by Category

Click category buttons below the search bar to filter articles to a specific category.

Article Structure

Each support article follows a consistent structure:

  • Title and Summary — Quick overview of the article topic
  • Last Updated — When the article was last revised
  • Overview — Introduction to the topic
  • Step-by-Step Instructions — How to accomplish tasks
  • Troubleshooting — Common issues and solutions
  • Related Topics — Links to related articles
  • Getting Help

    If you can't find what you're looking for:

  • Search with different keywords — Try alternative terms
  • Check related articles — Listed at the bottom of each article
  • Contact support — Reach out directly for personalized help
  • Keeping Up to Date

    Support articles are updated as Helm evolves. Check the Last Updated date on each article to ensure you're reading current information.

    For feature announcements and release notes, visit the Changelog.

    Related Topics